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Service Coordination to Achieve Results in Promise Neighborhoods

Author: The Center for the Study of Social Policy | Year of Publication: 2010

This paper shares several observations derived from the history and difficulty of coordinating services in past initiatives. First, service coordination that appropriately serves as a means to an end (improved results for children and families, in the case of Promise Neighborhoods) should flow from a strong, shared sense of the results to be achieved. Second, this requires an agreed-on set of results developed through a collaborative process that recognizes a shared responsibility and accountability. Third, neighborhoods by themselves are unlikely to be able to achieve results without the support and involvement of state and local government and the commitment for parallel work related to policy and resource creation. Finally, there should be an agreement about both the capacity required of communities that undertake this work and the support communities need to be successful.

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