Privacy Policy

Thank you for visiting the Promise Neighborhoods website, a training and technical assistance center funded by the U.S. Department of Education. Our policy is simple: We collect no personal information about you unless you choose to provide that information to us. We do not give, share, sell, or transfer any personal information to a third party. Our newsletter subscription lets you voluntarily submit personal information. This information is used to provide a link to our quarterly newsletter and will not be used for any other purposes.

Nonpersonal Information We Record

If you do nothing during your visit but browse through the website, read pages, or download information, our website's operating system will automatically record some general information about your visit. We use this information for statistical analysis to help us make our site more useful to visitors. This tracking system does not record information about individuals.

During your visit, our web operating system will record the following:


The Office of Management and Budget (OMB) Memo M-10-22: Guidance for Online Use of Web Measurement and Customization Technologies allows federal agencies to use session and persistent cookies.

When you visit any website, its server may generate a piece of text known as a “cookie” to place on your computer. Placing cookie text allows websites to “remember” visitors’ preferences, surfing patterns, and behavior while they are connected.

The cookie makes it easier for you to use the dynamic features of web pages. Cookies from web pages only collect information about your browser’s visit to the site; they do not collect any personal information about you.

There are two types of cookies, single session (temporary) and multisession (persistent). Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears. Persistent cookies are stored on your computer for longer periods.

Session cookies: We use session cookies for technical purposes such as to enable better navigation through our site. These cookies let our server know you are continuing a visit to our site. The OMB Memo 10-22 Guidance defines our use of session cookies as “Usage Tier 1-Single Session.” The Guidance states, “This tier encompasses any use of single session web measurement and customization technologies.”

Persistent cookies: uses a third-party analytics provider (Google's Universal Analytics) to differentiate between new and returning visitors to our site and analyze the data collected through session and persistent metrics cookies. Google’s Universal Analytics persistent cookie remains on your computer between visits to for 6 months. Knowing if a user visited within the past 6 months tells us the difference between visitors and “unique visitors,” or those who visit our website more than once during this time period.

This is an industry standard and provides high-level information on the breadth of traffic to and content usage of our given digital services. It is a powerful, invaluable metric because it is the only measure that accurately calculates how many individual users visit the website in a given time. Combined with total visits, it tells a more comprehensive story about users and their visit patterns.

Google’s Universal Analytics does not receive personally identifiable information through these cookies and does not combine, match, or cross-reference information with any other information. Please review the third-party analytics provider’s privacy policy for additional information.

The OMB Memo 10-22 Guidance defines our use of persistent cookies as “Usage Tier 2-Multi-session without Personally Identifiable Information (PII).“ The Guidance states, “This tier encompasses any use of multi-session Web measurement and customization technologies when no PII is collected.”

If you do not wish to have session or persistent cookies stored on your machine, you can opt out or disable cookies in your browser. You will still have access to all information and resources on our website. Be aware that disabling cookies in your browser will also affect cookie usage at all other websites you visit.

Pursuant to OMB Memo 10-22 Guidance Attachment III, V, these cookies collect information similar to that automatically received and stored on the servers hosting; they do not collect personally identifiable information. does not access or store the raw information collected through these cookies. We do view aggregate statistical analyses prepared by our third-party analytics provider, but these analyses do not include any personally identifiable information. We do not sell, rent, exchange, or otherwise disclose this information to persons or organizations.

Information From E-Mail You Send to Us

If you decide to send us an electronic mail message (e-mail), the message will usually contain your return e-mail address. If you include personally identifying information in your e-mail because you want us to address issues specific to your situation, we may use that information in responding to your request. In other limited circumstances, including requests from Congress or limited other parties, we may be required by law to disclose information you submit.

E-mail is not necessarily secure against interception. Please send only information necessary to help us process your request.

Links to Other Sites

Our policy discloses the privacy practices for the Promise Neighborhoods website. When you leave the Promise Neighborhoods website (, you will be going to sites that are beyond our control. We try to ensure that links that leave our site are clearly labeled, usually with an icon and a transfer page disclaimer. These other sites may send their own cookies to users, collect data, or solicit personal information. The privacy policies and procedures described here for Promise Neighborhoods do not apply to any external links. We encourage you to read the privacy policies of any site you link to from ours, especially if you share any personal information. Be informed. You are the person best qualified to protect your own privacy.